Exemplifying today's leading-edge practices, this collection of readings and cases analyzes the defects that exist with traditional cost management systems, and shows how to design systems that will benefit a wide range of organizations.* NEW - 100% new textual material integrated with the cases. *[...]

Two of the most innovative thinkers in the field present a work that represents the single best resource for understanding and implementing activity-based cost management. Kaplan and Cooper reveal that most companies don't know how to measure accurately, influence, or understand the fundamental cost[...]

For several years, Robin Cooper has been plaguing department stores, hotels,associations, fan clubs and a certain children's book publisher with his letters. From Prince Charles to the Peanut Council, Harrods to the British Halibut Association - no one is safe. So who is Robin Cooper? Architect, thi[...]